Who we are
Our website address is: https://fastroad-shop.com.
What personal data we collect and why
We collect and process personal data only when you place an order or contact us for support. This includes:
- Your name and shipping address (required to fulfill and deliver your order)
- Your email address (for order confirmation, shipping updates, and communication)
- Optional phone number (for delivery-related questions)
- Payment information (handled securely by our payment processor; we do not store full card or bank details)
We do not collect or process sensitive data and do not use your data for marketing or profiling.
Cookies
We use only essential cookies necessary for the basic functioning of the site, such as:
- Session cookies to maintain your shopping cart and checkout process
- Temporary cookies to check if your browser accepts cookies (discarded when you close the browser)
We do not use tracking, advertising, or analytics cookies. No third-party cookies are placed without your explicit interaction (e.g. payment gateways may set their own during checkout).
Embedded content from other websites
Our site may include embedded content from payment providers or shipping services during checkout. These behave as if you visited their site directly and may set cookies or collect data according to their own policies.
Who we share your data with
We share your data only when strictly necessary to fulfill your order:
- Payment processors (e.g. Stripe) for secure transactions
- Swiss Post (or selected carrier) for shipping and delivery
We do not sell your data or share it for marketing purposes.
How long we retain your data
We keep your order-related data only as long as necessary:
- Until your order is completed and delivered
- Up to 2 years after for warranty, tax, or accounting purposes (Swiss statutory retention obligations)
After that period, your data is deleted or anonymized unless we are legally required to keep it longer.
What rights you have over your data
Under the Swiss Federal Act on Data Protection (nFADP), you have the right to:
- Access the personal data we hold about you
- Request correction, deletion, or restriction of processing
- Object to processing (for legitimate interests)
- Request data portability (in certain cases)
To exercise these rights, email us at [your.email@fastroad.store]. We will respond within one month.
Where your data is sent
Your data may be processed by service providers located outside Switzerland (e.g. payment gateways). In such cases, we ensure appropriate safeguards or rely on adequacy decisions.
For questions or to exercise your rights, contact us at info@fastroad-shop.com